Countdown - Days Event Timer Support

Frequently Asked Questions

1. Where is my event data stored? Do you collect my personal data?
All your personal events and countdown data are stored locally on your device. We do not access, collect, or store your calendar events on our servers. We only collect anonymous diagnostic and usage data (such as crash reports) to improve the stability of the app.

2. Why does the app ask for Calendar access?
Calendar access is entirely optional. It allows you to easily import your existing events (such as birthdays and anniversaries) into the app, and seamlessly export your countdown reminders back to your device's calendar.

3. Can I get notified when my event arrives?
Yes! You can enable notifications and schedule reminders so you never miss an important date or countdown event.

4. The app is crashing or not updating properly. What should I do?
Please ensure you have the latest version of the app installed from the App Store. If the issue persists, try restarting your device. For further assistance, please contact our support team below.

Need More Help?

If you encounter any bugs, have questions, or want to suggest new features for Countdown - Days Event Timer, please feel free to reach out. We typically respond within 24–48 hours.